Do you require KYC?

We understand that privacy is important to you. No KYC is required to purchase a gift card, prepaid card, or eSIM data plans.

Which cryptocurrencies are accepted?

We accept Bitcoin Cash, Ethereum, BNB, Litecoin, Tron, USDT and Monero.

How does unique order number work?

To increase privacy, we don't require contact info for delivery anymore. You can track your order with unique order number instead of sharing your Telegram username or email address.

How to view order status?

If you closed the order page, you can check order's status by entering order ID on Check Order Status page.

How long does delivery take?

If you bought an automated service, you'll receive goods in around 5 minutes. Manual service delivery usually takes 1 hour, it may take a bit longer depending on the amount and payment method.

Do you send email for completed orders?

For automatically delivered products, we do not send emails or messages. You can access your order using your order number. Your contact information is only used in case of failed orders.

Can I refund the product?

Refund is only possible if we fail to deliver. Virtual cards, gift cards and other products can not be refunded after delivery. Please read product description before buying.

The product I want to buy is not listed, can you help?

Yes, please feel free to contact us via Telegram or the Session app. We'll check and inform you of possible solutions.